Baggage
What am I allowed to carry, Extras, baggage hold, baggage damage/delay/loss
- 1. How many checked bags can I take with me?
- 2. My checked bag has been lost, damaged or delayed during the trip, how can I claim compensation?
- 3. Can I pay for an additional cabin baggage?
- 4. Can I travel with a musical instrument?
- 5. Can I pay for extra checked baggage?
- 6. What items are not allowed in carry-on baggage?
- 7. What type of baggage is included in the Smart fare?
- 8. What type of baggage is included in the Comfort fare?
- 9. What type of baggage is included in the Extra fare?
- 10. What kind of baggage can I take in the cabin?
- 11. What is the amount available to purchase essential items in case my checked baggage does not arrive with me?
- 12. What happens if my luggage does not arrive on my flight?
- 13. Where should I contact you after 24hrs if I have no information regarding my luggage.
- 14. How much is the compensation for each day my baggage is missing.
- 15. If my luggage does not show up, when is it considered lost and how much is the compensation?
- 16. Will my luggage be sent to my home address?
- 17. If I take a baggage by mistake, what should I do?
- 18. What should I do if I realize that items have been removed from my suitcase?
- 19. What happens if I arrive at my apartment, hotel or house and I detect that items have been stolen or the suitcase has been damaged?
- 20. What happens if I lose a valuable item in my luggage?